Terms and Conditions

Last updated: September 2, 2025

Effective Date: August 29, 2025

Welcome to www.cynthosone.com (the “Site”), operated by Cynthos One (“Cynthos One,” “Company,” “we,” “our,” or “us”). These Terms of Use (the “Agreement”) govern your access to and use of the Site and all related products and services, including AI-powered features, white‑labeled CRM access, content, materials, communications, tools, and offerings we make available (collectively, the “Services”).

By accessing or using the Services (including by clicking “accept” or similar when prompted), you agree to be bound by this Agreement on behalf of yourself or the entity or organization that you represent. If you do not agree, you must discontinue use immediately.

1. Acceptance; Eligibility; Changes

1.1 Acceptance. By using the Services, you accept this Agreement and our Privacy Policy, and agree to comply with all applicable laws.

1.2 Eligibility. You must be at least 18 years old and have the legal authority to enter into this Agreement. You may not use the Services if you are a competitor evaluating the Services to build a competing product or service, or for any purpose that is competitive with Cynthos One.

1.3 Changes to Terms. We may modify this Agreement from time to time. Except for changes made for legal or administrative reasons, we will provide reasonable advance notice before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. We recommend reviewing this page periodically

2. About the Site and Services; No Client Relationship or Advice

The Site provides general informational, educational, and promotional content regarding our consulting, artificial intelligence (“AI”), automation, and marketing services, which may include CRM configuration, marketing automation, website and funnel development, lead generation and tracking, reputation management, and integrations with AI chatbots and voice agents. Use of the Site does not create a client relationship. Any professional services are delivered only under a separate written agreement executed by Cynthos One and you. Content is provided “as is” and does not constitute legal, financial, tax, medical, or regulatory advice, nor a guarantee of results or a binding offer.

3. Access to Services; Accounts

3.1 Availability and Changes. We may modify, suspend, or discontinue the Services (in whole or in part) at any time without liability.

3.2 Accounts. Certain features may require registration. You agree to provide accurate, complete, and current information and to keep it updated. You are responsible for all activities under your account and for safeguarding your credentials.
Notify us immediately of any unauthorized use or security breach. We may suspend or terminate accounts for any reason.

3.3 Geographic Note. The Company is based in the United States (Virginia). Access from other jurisdictions is at your own risk and responsibility for compliance with local laws.

4. Acceptable Use; Prohibited Activities

You may use the Services only for lawful purposes and in accordance with this Agreement. You agree not to:

·      Violate any law, regulation, or third‑party right (including IP, privacy, or publicity rights) or any contractual obligation;

·      Send unsolicited or unauthorized advertising or spam;

·      Impersonate any person or entity or misrepresent your affiliation;

·      Upload, transmit, or distribute viruses, malware, or other harmful code;

·      Attempt to gain unauthorized access to, disable, overload, interfere with, or disrupt the Services or any related systems or networks;

·      Copy, scrape, monitor, or harvest the Services or Content by automated or manual means (except as permitted for public search engines to index content for search);

·      Reverse engineer, decompile, or attempt to derive source code;

·      Collect information about other users without consent;

·      Use the Services to build a competitive product or service or otherwise for benchmarking without our written consent.

5. Purchases; Pricing; Subscriptions

5.1 Purchasing Process. If you purchase Services via the Site or a linked checkout, you will provide requested contact and payment details, review your order, and confirm submission. Submitting an order constitutes your agreement to pay all amounts due, including taxes and fees.

5.2 Prices. Applicable fees, taxes, and costs will be disclosed during checkout and prior to order submission.

5.3 Payment Methods. Payments are processed by third‑party payment processors. The Site does not collect or store full payment card details. If payment fails or is refused, we have no obligation to fulfill the order.

5.4 Retention of Rights. You do not acquire rights to use purchased Services until full payment is received.

5.5 Subscriptions; Auto‑Renewal. Some Services are offered on a subscription basis and renew automatically for the same term unless you cancel before renewal using the mechanisms provided. We will send reasonable advance notice of renewal, if required by law. Fixed‑term subscriptions may not be terminated early and run to term.

5.6 Refunds. All sales are final and non‑refundable. Any refund granted is at our sole discretion.

6. Intellectual Property; License; Restrictions; Trademarks

6.1 Ownership. All right, title, and interest in and to the Services and all content, features, and functionality (the “Content”) are owned by Cynthos One or its licensors and are protected by U.S. and international laws.

6.2 License. Subject to this Agreement, we grant you a limited, revocable, non‑exclusive, non‑transferable, non‑sublicensable license to access and use the Services for your internal business purposes.

6.3 Restrictions. You may not copy, modify, create derivative works, distribute, publicly display, publicly perform, sell, lease, host, or exploit the Services or Content except as expressly permitted by this Agreement or enabled by a provided feature. You may not remove proprietary notices.

6.4 Trademarks. Cynthos One and associated logos are trademarks of the Company. Third‑party marks are the property of their respective owners. No license is granted except as expressly set forth herein.

7. User Content; Submissions; Community Features

7.1 User Content. The Services may allow you to post, upload, submit, or transmit content (“User Content”). You are solely responsible for your User Content and the consequences of sharing it. User Content must comply with the Content Standards below. User Content is deemed non‑confidential and non‑proprietary.

7.2 License to Company. You grant the Company an irrevocable, perpetual, worldwide, non‑exclusive, royalty‑free, fully paid, transferable license (with the right to sublicense) to use, reproduce, adapt, translate, create derivative works of, publicly perform, publicly display, distribute, and otherwise exploit your User Content in connection with the Services and our business.

7.3 Content Standards. User Content must not: (a) violate any law or right; (b) promote illegal activity or harm; (c) infringe any IP right; (d) be defamatory, harassing, hateful, obscene, or otherwise objectionable; (e) be false or misleading; or (f) imply sponsorship or endorsement by the Company where none exists.

7.4 Monitoring and Enforcement. We may remove or reject any User Content, disclose User Content to authorities where required, and suspend or terminate access for violations. We do not pre‑screen all User Content and assume no liability for any action or inaction related thereto.

7.5 Feedback. If you provide feedback or suggestions (“Feedback”), you assign to the Company all rights in the Feedback and agree we may use it without restriction or compensation.

8. Copyright (DMCA) Policy

If you believe material on the Services infringes your copyright, please send a notice with the following: (i) physical/electronic signature of the owner or authorized agent; (ii) identification of the copyrighted work; (iii) identification of the infringing material and location; (iv) contact information; (v) a good‑faith statement that use is not authorized; and (vi) a statement under penalty of perjury that the information is accurate and you are authorized to act.

Designated Agent: DMCA Agent, [email protected]
Address: Cynthos One, 25050 Riding Plz Ste 130 #646, South Riding, VA 20152

9. Privacy; Electronic Communications; International Users

9.1 Privacy. Our collection and use of personal information is described in our Privacy Policy. By using the Services, you consent to such processing.

9.2 Electronic Communications. When you visit the Site or send us emails or messages, you consent to receive communications from us electronically, and you agree that such communications satisfy legal requirements for written communications.

9.3 International Users. If you access the Services from outside the U.S., you are responsible for compliance with local laws. We make no representations that the Services are appropriate or available in other locations.

10. SMS/Text Messaging Program (TCPA Disclosures)

10.1 SMS Program Description
Our SMS program provides text messages for appointment reminders, events, receipts, customer service, and occasionally promotional messages when you opt in. Message frequency varies depending on your interaction with our services.

10.2 Opting Out
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, or text "START" to resume receiving messages.

10.3 Help and Support
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance or email [email protected].

10.4 Carrier Liability
Carriers are not liable for delayed or undelivered messages.

10.5 Message and Data Rates
Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

10.6 Recurring Messages Disclosure
By opting into our SMS program, you authorize us to send recurring text messages to the mobile phone number you provide. Depending on your service selection, you may receive regular recurring messages. You are not required to agree to receive recurring messages as a condition of purchasing any goods or services.

10.7 Prohibited Content
Our SMS messages will never contain:

Phishing attempts, smishing, or social engineering to manipulate you into sharing private information

Illegal content (all content complies with federal and state laws)

SHAFT content (sex, hate, alcohol, firearms, and tobacco) that does not follow federal and state law and regulations

10.8 SMS Opt-In Data Protection
All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

10.9 Privacy for SMS Services
For privacy-related inquiries regarding our SMS service, please refer to our Privacy Policy: https://cynthosone.com/privacy-policy/

11. White‑Labeled HighLevel CRM Services (Third‑Party Platform)

11.1 Third‑Party Platform. We provide white‑labeled access to GoHighLevel (“HighLevel”). The software, servers, and infrastructure are owned and operated by GoHighLevel.

11.2 Limitations of Liability. We are not responsible for outages, downtime, data loss or corruption, security breaches, unauthorized access, feature changes, or other technical issues related to HighLevel.

11.3 Support. For core functionality issues, you may need to contact GoHighLevel directly.

11.4 Data Processing. Your data may be processed under both our terms and HighLevel’s own privacy policy and terms of service.

11.5 Service Continuity. We cannot guarantee continued availability of HighLevel or specific features.

11.6 Acceptance of Risk. By using white‑labeled CRM services, you accept all risks associated with third‑party platforms and agree to hold us harmless for issues arising from such platforms.

12. AI Technologies and Services

12.1 AI-Powered Features Our Services may include or incorporate artificial intelligence ("AI") technologies, including but not limited to:

·      AI-powered text and voice agents for customer support

·      Automated content generation and recommendations

·      AI-enhanced analytics and reporting tools

·      AI-driven quality assurance systems

·      Natural language processing capabilities

·      Voice recognition and speech-to-text conversion

12.2 Your Interactions with AI Systems By using our AI-powered features, you acknowledge and agree that:

·      You may be interacting with automated AI systems rather than human agents in some instances

·      AI-generated responses and content are created through algorithmic processes

·      AI systems may analyze patterns in your data and interactions to provide personalized services

·      We will clearly disclose when you are interacting with an AI system versus a human agent

·      You can request human intervention at any point during AI interactions

12.3 Data Collection for AI Systems Our AI systems collect and process data from your interactions with our Services. This includes:

·      Text inputs and responses in chats or messages

·      Voice recordings when you use voice-enabled features

·      Usage patterns and preferences

·      Content you create or share through our Services

·      Technical information about your use of the Services

·      All data collection and processing for AI purposes is subject to our Privacy Policy.

12.4 AI Training and Improvement You acknowledge and agree that we may use data from your interactions with our Services to train, improve, and develop our AI systems, subject to the following conditions:

·      We will anonymize and aggregate data when possible to protect your privacy

·      We implement appropriate security measures to protect any data used for AI training

·      We will not use your confidential business information to train AI systems without your explicit consent

·      You can opt out of having your data used for AI training by contacting us at [email protected]

12.5 AI-Generated Content When our Services generate content using AI technologies:

·      We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content

·      You are responsible for reviewing and verifying any AI-generated content before using it for business or other purposes

·      AI-generated content should not be relied upon as professional advice (legal, medical, financial, etc.)

·      We reserve the right to monitor and moderate AI-generated content

·      We may remove any AI-generated content that violates our policies or applicable laws

12.6 AI Voice Technologies When using our AI voice technologies and services:

·      Voice recordings may be processed to provide the requested service and to improve our systems

·      You will be notified before voice recording begins

·      Voice data may be transcribed into text for further processing

·      We implement security measures to protect voice data from unauthorized access

·      You can request deletion of your voice recordings by contacting [email protected]

12.7 Intellectual Property for AI-Generated Content With respect to content generated by our AI technologies:

·      The Company retains all intellectual property rights in the AI systems and technologies themselves

·      For content generated by our AI systems based on your inputs or instructions, you receive a license to use such content for your business purposes

·      This license is non-exclusive, worldwide, and royalty-free

·      You may not claim ownership of the underlying AI algorithms or models

·      We reserve the right to generate similar content for other users

·      You are responsible for ensuring your use of AI-generated content does not infringe third-party rights

12.8 AI Usage Limitations You agree not to use our AI technologies to:

·      Generate, upload, or distribute content that violates our Content Standards or applicable laws

·      Create deepfakes or other misleading synthetic media without proper disclosure

·      Impersonate individuals without their consent

·      Engage in automated spamming or harassment

·      Attempt to manipulate, test boundaries, or evaluate the AI systems in ways that could cause harm

·      Attempt to extract training data, model parameters, or proprietary information

·      Use the AI systems to develop competing products or services

12.9 Transparency and Human Oversight We are committed to responsible AI use, including:

·      Clear disclosure when content is AI-generated or when you are interacting with AI systems

·      Maintaining human oversight and supervision of our AI systems

·      Regular evaluation and testing of AI systems for bias, safety, and security

·      Providing mechanisms for you to report concerns about AI-generated content or interactions

·      Offering options to request human intervention when interacting with AI systems

12.10 Changes to AI Technologies Our AI technologies are continuously evolving. We reserve the right to:

·      Modify, update, or discontinue any AI features without prior notice

·      Change how our AI systems process or use data

·      Introduce new capabilities or restrictions to our AI features

·      Adjust pricing for AI-powered features as technology and costs evolve

·      We will notify you of significant changes through updates to these Terms or direct communications.

12.11 Third-Party AI Technologies Some of our AI-powered features may incorporate technologies from third-party providers. When using these features:

·      Your data may be processed according to both our terms and the third-party provider's terms

·      We have agreements with third-party AI providers to protect your data

·      We are not responsible for changes, discontinuations, or issues caused by third-party AI providers

·      We will make reasonable efforts to notify you of significant changes to third-party AI services

12.12 Assumption of Risk for AI Technologies You acknowledge and accept that:

·      AI technologies are rapidly evolving and may contain errors or limitations

·      AI systems may occasionally produce unexpected, inaccurate, or inappropriate outputs

·      The use of AI-generated content or decisions based on AI recommendations are at your own risk

·      We are continuously improving our systems but cannot guarantee perfect performance

·      You will exercise appropriate caution and judgment when using AI-generated content

13. Assumption of Risk; Third‑Party Links

Information on or through the Services is provided for general informational purposes only. We do not warrant accuracy, completeness, timeliness, or quality. Your reliance is at your own risk. The Services may link to third‑party sites or services. We do not control, endorse, or assume responsibility for any third‑party content, products, or services.

14. Warranty Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, THE COMPANY AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE, COMPLETE, OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, DATA, OR OTHER PROPRIETARY MATERIAL THAT MAY RESULT FROM YOUR USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR THIRD-PARTY LINKS, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES OR ANY OTHER USER.

THE SERVICES WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SERVICES SHALL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

15. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES, ANY THIRD-PARTY LINK, OR ANY CONTENT ON THE SERVICES OR SUCH THIRD-PARTY LINK, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, REVENUE, OR PROFIT, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF DATA, LOSS OF GOODWILL, OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO THE COMPANY IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates and their respective officers, directors, employees, agents, affiliates, successors, and permitted assigns (collectively, "Indemnified Party") from and against any and all losses, claims, actions, suits, complaints, damages, liabilities, penalties, interest, judgments, settlements, deficiencies, disbursements, awards, fines, costs, fees, or expenses of whatever kind, including reasonable attorneys' fees, fees and other costs of enforcing any right to indemnification under this Agreement, and the cost of pursuing any insurance providers, arising out of or relating to your breach of this Agreement or your use or misuse of the Services including, but not limited to, your User Content or any actions taken by a third party using your account. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to assist and cooperate with our defense or settlement of these claims.

17. Disputes; Governing Law; Arbitration; Class Action and Jury Waivers; Time Limit

17.1 Governing Law.
This Agreement and any disputes arising out of or related hereto are governed by the laws of the Commonwealth of Virginia, without regard to its conflict‑of‑laws rules.

17.2 Mandatory Arbitration.
You agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services (collectively, “Disputes”) shall be resolved exclusively by final and binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator in Loudoun County, Virginia, or another Virginia location we reasonably designate, unless the parties agree otherwise.

17.3 Individual Basis; Class Action Waiver.
All arbitrations will proceed on an individual basis only. Class, collective, representative, or consolidated proceedings are not permitted. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

17.4 Jury Trial Waiver; Covenant Not to Sue.
YOU WAIVE ANY RIGHT TO A JURY TRIAL and covenant not to sue in court (except to enforce arbitration awards or where a claim is not arbitrable under applicable law). If any portion of this Section is found unenforceable as to a particular claim, that claim may proceed in court, but all other claims will remain subject to arbitration.

17.5 Prevailing Party Fees.
The prevailing party in arbitration may recover reasonable attorneys’ fees and costs, unless the arbitrator determines otherwise for good cause.

17.6 Time to File.
ANY CLAIM OR CAUSE OF ACTION MUST BE FILED WITHIN ONE (1) YEAR after it arose or be forever barred.

18. Termination; Effect

We may suspend or terminate your access to the Services (or any portion) at any time, with or without notice, for any reason, including any violation of this Agreement. Upon termination, your right to use the Services ceases immediately, and provisions that by their nature should survive (e.g., IP ownership, disclaimers, limitations of liability, indemnification, dispute resolution) will remain in effect. We may delete your User Content from our systems without liability.

19. Additional Protections and Liability Waivers

19.1 Data Security Standards
The Company implements reasonable security measures to protect your personal information in accordance with industry standards. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

19.2 Service Level Commitment
While the Company strives to maintain 99.9% uptime of the Services, we do not guarantee uninterrupted access to the Services and shall not be liable for any downtime or service interruptions.

19.3 Refund Policy
Unless otherwise specified at the time of purchase, all sales are final and non-refundable. In cases where a refund is granted at the Company's sole discretion, the refund will be issued using the original payment method.

19.4 Account Information Updates
You are responsible for promptly updating your account information if there are any changes to your contact information or billing information.

19.5 Reservation of Rights
All rights not expressly granted to you in this Agreement are reserved by the Company.

19.6 Waiver of Right to Sue
BY PURCHASING OR USING OUR PRODUCTS OR SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU WAIVE ANY RIGHT TO SUE THE COMPANY IN COURT OR PARTICIPATE IN A CLASS ACTION LAWSUIT. You understand and agree that all disputes will be resolved exclusively through binding arbitration as described in Section 17.2 (Mandatory Arbitration). This waiver is intended to protect the Company from all forms of litigation, including predatory lawsuits and frivolous claims.

19.7 Protection Against Vexatious Litigation
You agree not to bring, participate in, or support any vexatious, frivolous, or predatory litigation against the Company. Any attempt to circumvent the arbitration provision through such litigation shall entitle the Company to recover all legal costs, attorney's fees, and expenses associated with defending against such actions, regardless of the outcome.

19.8 Covenant Not to Sue
You covenant and agree that you will not sue or file any action, claim, or legal proceeding against the Company or its employees, officers, directors, affiliates, or agents in any jurisdiction for any claims arising out of or in connection with your use of the Services, this Agreement, or any other matter related to the Company's products or services.

19.9 Acknowledgment
BY USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT, INCLUDING THE ARBITRATION AND CLASS ACTION WAIVER PROVISIONS ABOVE.

20. Miscellaneous

20.1 Entire Agreement. This Agreement (and documents referenced herein) constitutes the entire agreement between you and the Company regarding the Services and supersedes prior or contemporaneous agreements.

20.2 Severability. If any provision is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

20.3 Waiver. No waiver of any term is effective unless in writing and signed by the waiving party. Failure to enforce any provision is not a waiver of future enforcement.

20.4 Assignment. You may not assign or transfer this Agreement without our prior written consent. We may assign freely. Subject to the foregoing, this Agreement binds and benefits the parties and their successors and permitted assigns.

20.5 No Agency. No agency, partnership, joint venture, or employment relationship is created by this Agreement.

20.6 Headings. Headings are for convenience only and do not affect interpretation.

20.7 Export Laws. You will comply with U.S. export control and sanctions laws and will not export or re‑export the Services in violation thereof.

20.8 Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government actions, pandemics, failures of utilities or telecommunications, or service provider outages.

20.9 Compliance with Laws. You will comply with all applicable domestic and international laws and regulations regarding your use of the Services.

20.10 No Third‑Party Beneficiaries. This Agreement is for the sole benefit of the parties and does not confer rights on any third party.

21. Contact Information

All feedback, comments, requests for technical support, and other communications relating to the Services should be directed to:

Email: [email protected]